Q: Can I cancel my order?
A: If you would like to cancel your order, you may do so before you receive a shipping confirmation. Please send an email with the subject “Cancel Order” to email@example.com and include your order number in the email.
Q: I ordered the wrong size. Can I get a refund or exchange my order?
A: Unfortunately, every product in our shop is print to order, therefore, we do not offer refunds or exchanges. If you have a special circumstance, please email us at firstname.lastname@example.org
Q: When can I expect my order?
A: After an order is placed, it usually takes 5-10 business days to be received.
Q: There is something wrong with my order. Who do I talk to?
A: We’re sorry to hear that! Please send us a detailed message at email@example.com